+49 681 589 85 09 order@dalay.de

Please note

As of Covid-19 and the problems USPS have at the moment the shipping time for packages within the United States can take a huge longer than normal. In worst case you should expect 6-8 weeks until a package is delivered!

Your payment process will be redirected to our payment partner SIX / Saferpay.

We accept the following payment methods: American Express, Visa, MasterCard or Maestro. We do not accept crypto currencies or PayPal.

In case you get an error message denying your credit card during the payment process on the Saferpay page, please, contact your credit card provider or bank. It is usually a security measure of your bank or credit card provider against unknown transfers from outside the US. Under some circumstances a first time payment with a foreign vendor can cause a “Fraud” alert suspending the payment process. Generally, this can be resolved with a phone call to your credit card provider / bank.

Shipping:

Please read carefully our Privacy/Terms of Service which you can find HERE.

For additional information you can reach us via order@dalay.de

Dalay Zigarren

Saarbruecken
Germany

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! SHIPPING !

Due the Covid-19 Pandemic all packages takes longer than normal. This depends on the region, state or town you live. Some packages takes up to 6-8 weeks to be delivered. So please be patient if your package stucks longer than normal, cause DHL uses sometimes ships to ship the packages and there is a huge traffic jam at costums and post stations in the United States of America!

! UPDATE !

Dear Aficionadas and Aficionados,

due the Covid19 Pandemic our shipping partner DHL has made the surcharge lower for all packages to the United States on top of the shipping costs. This started from May 12, 2020 until further notice. 

So, at the moment, we can only ship orders starting from 100€, cause we don't want to put the surcharge on you.

Your Dalay Cigar Team
#staysafe #keeponsmoking #simplysmokeitaway

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